Makoto Consulting Articles

How to create a psychologically safe environment that facilitates a culture of continuous improvement in your business

What is psychological safety? This is about team engagement – the idea of encouraging people to get involved in continuous improvement.   In simplest terms, you want to feel psychologically safe as a member of your team You want to feel at ease with admitting a mistake. That it’s ok to point out mistakes made…

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A culture of continuous improvement will benefit your business

Remember, Lean is about the elimination of waste. Kaizen- or continuous improvement- is about improving every day using the practical wisdom of people who do the work.   However! Continuous improvement is not a to-do list It’s not a to-do list for managers, or team leaders or supervisors or owners of businesses, right? A continuous…

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Develop a resilient approach to your leadership style and benefit your business

I think that’s worth talking about resilient leadership in the workplace.   Something that you might struggle with, is having empathy with your team It is a challenge to engage your team in a culture of continuous improvement and problem-solving. To conduct yourself in a manner that’s going to always work to get the best…

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Revealing Hidden Efficiencies: Rolled Throughput Yield vs. First Pass Yield

It’s natural to focus on the final outcome of your process, particularly the frequency of achieving a perfect result. But what if I told you, this approach might be missing a crucial aspect? When solely observing the process capability as measured by the end result, it’s likely you’ll find a commendable first-pass yield rate. This…

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How to use Industry 4.0 sensors to identify waste and improve your business faster

Industry 4.0 Sensors save you thousands in lost time gathering data and unleash thousands in additional productivity every month   Recently we caught up with our manufacturing client who had a problem Their schedule was slipping and their people were working longer hours. It was perceived an underlying level of rework was occurring and disrupting…

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Successfully managing your inbox increases productivity in your business

Makoto’s Managing Director, Daniel Giles recently sat down with Chris Goddard, Director of Black Swan Consultancy New Zealand. Based in the idyllic Central Otago region of New Zealand’s South Island, Chris spoke with Daniel from the comfort of his environmentally conscious sea container home. Follow the conversation as they discuss the evils of email, and…

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Gemba thinking helps businesses see through the boom and bust of commodity cycles

Makoto’s Managing Director, Daniel Giles recently sat down with Chris Goddard, Director of Black Swan Consultancy New Zealand. Based in the idyllic Central Otago region of New Zealand’s South Island, Chris spoke with Daniel from the comfort of his environmentally conscious sea container home. Follow the conversation as they delve into the why, the how…

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Lean environments encourage employee retention in your business

Makoto’s Managing Director, Daniel Giles recently sat down with Chris Goddard, Director of Black Swan Consultancy New Zealand. Based in the idyllic Central Otago region of New Zealand’s South Island, Chris spoke with Daniel from the comfort of his environmentally conscious sea container home. Follow the conversation as they discuss labour shortages, Lean in the…

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A Lean implementation in your business: let’s continue the journey

Now that you understand why a Lean Implementation will benefit your business, how will you take action?    We began this article in part 1 here. If you have not seen it we suggest you take a moment and have a read! There is a link to this second part at the bottom of part…

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A Lean implementation in your business: let’s begin the journey

Why consider a Lean implementation and how will it impact your business, or more importantly, your profit margin? Ask yourself  “Where are you now and where do you want to be?”  This sounds like a fairly straightforward question. However, this is usually hard for leaders to answer. They usually haven’t thought about it enough to…

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