Makoto Consulting Articles

Leadership – Part 5

Let’s talk a bit about important talking points for leaders. This is a big deal! Sometimes leaders are not sure what they should be talking about within different levels of the business or with different people in the business, so I’d like to give you a bit of an insight into what I would consider…

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Leadership – Part 4

Let’s take a further look at standard work for leaders. What are the impacts a leader has when effectively implementing their standard work and daily management checks throughout their day? What should a leader standardise? Well, there are just a few simple things: Leaders have many conflicting schedules and challenges throughout their day – so…

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Leadership – Part 3

What do leaders and Leader Standard Work look like in a Lean environment? Well, first I’m going to talk a little bit about three warlords that ruled over Japan hundreds of years ago- and stay with me- you’ll understand why in a moment! So, these three warlords, in successive years managed to unify the country…

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Leadership – Part 2

Let’s continue the conversation around leader standards, leader standard work, and how leaders should conduct themselves. Previously I spoke about truth, trust, sincerity, and how leading with these values will generate fun and therefore motivation in the business. Another point I’d like to recap on is that leaders should keep a bit of perspective about…

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Leadership – Part 1

I wanted to share with you my thoughts in relation to Lean and Kaizen, and I hope that my point of view is something that you might be able to make use of and perhaps apply at your workplace. So I wanted to talk about leadership, in the Lean and Kaizen environment, and just a…

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stand up meeting visual management

COVID Compliant Business Part 4: Communication and Collaboration

So this is the final part of the COVID Compliant Business discussion. It’s time to look at the importance of communicating and collaborating with your team.   Employee engagement and employee buy-in at this time are critical to your success. There is no way, as a business owner or a business or department manager, that…

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COVID Compliant Business Part 3: Cleaning, Hygiene and Health

How do we address the issues of cleaning, hygiene, and health monitoring at COVID standards?   The best way to ensure requirements are met is through the 5S methodology of Shine and Standard Work. Following these practices will save you in an outbreak. The fact is, businesses that have high-quality standards in their products and…

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One way flow

COVID Compliant Business Part 2: Visitors

So the question is- how do we deal with essential visitors, contractors, delivery drivers- the people who are required to come to your business daily? How do we get them to comply with COVID standards and maintain your productivity?   The fact is if you’re doing things well, this is an issue as you have…

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Business productivity

COVID Compliant Business Part 1: Physical Distancing

Physical distancing can be daunting! So how can we implement this without reducing our productivity?   So far we’ve probably just muddled our way through. However, through the implementation of a methodology like 5S we can successfully apply the practice of physical distancing, without reducing our capacity to a great extent. 5S as a methodology…

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Process mapping provides your team with direction

Process Mapping Remotely Part 4

Okay! So we’re up to part four of process mapping remotely with your team; who has been scattered to the four winds due to COVID-19.   We’ve discussed the first steps of mapping: Identify the gaps in your process Understand your voice of customer Figure out the boundaries of the process Determine your sequence steps…

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